Services...

Our work is done right the first time - quickly and correctly. Total Technology Services offers honest and straight-forward service and we care about your satisfaction.  You will find our service efficient and effective.  All work is guaranteed and includes free telephone support.

We encourage you to contact one of our many satisfied customers and read what they have to say.  We welcome home users and all small and medium businesses.  No job is too big or too small!   For more information and/or an appointment call today at (706) 302-3153 for our West Georgia office or (478) 278-4488 for our Middle Georgia office.

Total Technology Services offers a wide array of desktop/server repair, network installation or repairs and support services including the following:

Service Agreements

Total Technology Services has designed Service Agreements with the small and mid-sized business in mind. Service Agreements cover most problems that can occur with your computing equipment and are available at a fixed monthly, quarterly or yearly fee that is affordable and predictable.

Consulting

Local Area Network/Wide Area Network design and support
Complete IT Outsourcing Solutions
Software Solutions
Projection Systems

Repair and Support

Our services include software and hardware trouble-shooting and upgrades of all IBM compatible systems and brands.  We are experts at DSL and Cable Modem trouble-shooting and support.  We will efficiently setup and/or maintain your peer-to-peer network with file and printer sharing.  We also deliver parts and equipment at reasonable prices.

With the best warranty service and free after sales telephone support, we are your best choice for expert PC or network repair and support.

On-Site Desktop & Server Repair
Diagnostics
Tune Ups and Preventive Maintenance
Virus Removal and Prevention
Component Upgrades and Replacement
File and Data Backup
Internet and Email Configuration
Setup and Configuration
Assembly and Interconnection
Contract Labor for Special Projects or On-site Support
Moves, Adds, Changes & Upgrades

Complete PC Tune Up & Preventive Maintenance

Let a professional tune-up your system for peak performance and security. Our 60 minute tune-up will make your computer run like new!

Services cover the flowing areas:

  • Remove unnecessary programs from starting
  • Update virus software and check for viruses
  • Uninstall unnecessary programs
  • Delete "trash" files and temporary files
  • Remove unnecessary network settings
  • Fine-tune display settings and set display to fit monitor window
  • Run diagnostic software and correct disk/directory errors
  • Defragment the hard drive for better performance

We can tune-up most computers within 1 hour.

Virus Removal and Prevention

Is your computer acting strange? Have your friends been receiving emails from you that you didn't send? If you detect or suspect a virus on your computer, please contact us immediately. We are experts at killing viruses and protecting your files.

Virus infected systems can be repaired within 1.5 hours in most cases. Even if the system has extensive virus damage/corruption, we can backup the files and the reinstall operating system within 2.5 hours.

Component Upgrades or Replacements

Many computers can be upgraded to improve performance. We can add more memory, hard disks and even change the processor. We are highly experienced in upgrading PCs and adding peripherals. See Peripherals for our select list of recommended printers, scanners, CD Writers, cameras, display cards and more.

File and Data Backup

You can never be too safe these days.  We can effectively locate all your important files and back them up to tape drives or CDs for you.  Scheduled backup operations can be configured and files can be verified for accuracy and content.

Internet and Email Configuration

Need to get online? Can't get your cable-modem or DSL connection working properly? We can quickly fix most e-mail problems on most messaging systems such as Outlook Express, Outlook, Exchange, AOL etc. We are experts at fixing all AOL problems. We can also share your internet connection amongst multiple computers and/or setup a local or wireless network.

E-mail and connection problems can be solved in about 1 hour.

Installation Services

Total Technology Services provides complete installation services for many types of personal computers and data communication equipment. To minimize business disruptions, Total Technology Services offers off-site staging for assembly and configuration of new equipment. Installation services include:

Pre-installation site survey
Assembly and setup of new equipment
Software installation and configuration
Interconnection with networks
Configuration of equipment
On-site testing

Total Technology Services is a Value Added Reseller for various manufacturers and upon request will assist with the selection and procurement of desktop PC's, peripherals, and network hardware.

New Computer Assembly and Setup

Just leave it in the boxes and call us. We will completely setup your new computer including your printer, scanner, camera, palm pilot etc. We can also teach you how to use your new equipment.

We can set-up a new computer in 30 minutes to 1 hour with other peripherals I.e. Printer, scanner etc.

Response Times

Total Technology Services offers response times designed to meet your business needs and include:

Standard (Next Day) Same Day (4-6 Hours) After Hours Service

Affiliations

MCSE, CISCO, Novell certified technicians
Printer Repair & Preventative Maintenance
Software Training
Web Site Design
Web Site Hosting

Let Total Technology Services provide the solutions for all your IT needs.  Call today...

Total Technology Services

LaGrange Office
PO Box 800142
LaGrange, GA  30240
(706) 302-3153

Dublin Office
1101-L Hillcrest Parkway #2
Dublin, GA  31021
(478) 278-4488

solutions@totaltechnologyservices.com